Table of Contents
1. Introduction
JobsHub (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use the JobsHub website, applications, and related services (collectively, the “Services”).
JobsHub operates under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We are registered as a personal information controller with the National Privacy Commission (NPC) of the Philippines.
By using our Services, you consent to the practices described in this policy. If you do not agree, please discontinue use of the Services.
2. Information We Collect
Information You Provide
We collect information you give us directly, including:
- Name, email address, and password
- Professional information — skills, work history, portfolio, and bio
- Profile photo and identification documents (for talent verification)
- Payment and billing information (processed by Stripe; we do not store full card details)
- Messages and communications with other users on the platform
- Support requests and feedback you submit to us
Information Collected Automatically
When you access our Services, we may automatically collect:
- Device and browser information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, clicks, and search queries)
- Approximate location (country/region, derived from IP address)
- Cookies and similar tracking technologies (see Section 9)
3. How We Use Your Information
We use your information to:
Provide the Services
Create and manage your account, match talent with employers, and facilitate job applications.
Process payments
Handle employer subscription billing and renewals through our payment processor, Stripe.
Improve the platform
Analyse usage patterns to improve features, performance, and the overall user experience.
Communicate with you
Send transactional emails (account activity, job alerts), service updates, and responses to support requests.
Ensure safety and trust
Detect fraud, prevent abuse, enforce our Terms of Service, and protect the platform community.
Legal compliance
Meet our obligations under applicable laws, including the Philippine Data Privacy Act.
We do not sell your personal information to third parties.
4. Sharing Your Information
We only share your information in the following circumstances:
- With other users — your public profile (name, bio, skills, portfolio) is visible to employers browsing the platform. Private information (email, phone, ID documents) is never shared with other users.
- With service providers — trusted third parties that help us operate the platform, including Stripe (payments), Supabase (infrastructure), and Resend (email delivery). These providers are contractually bound to protect your data.
- For legal compliance — when required by law, court order, or government authority, including the National Privacy Commission of the Philippines.
- Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity under equivalent privacy protections.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Services. Specifically:
- Active accounts: Data is retained for the full duration your account is in use.
- Deleted accounts: Most personal data is removed within 30 days of account deletion. Certain data may be retained longer where required by law (e.g., transaction records).
- Identity documents: Retained only as long as necessary for verification purposes, then securely deleted.
- Communications: Messages between users are retained to support dispute resolution and may be reviewed by our team when investigating reports of misconduct.
6. Your Privacy Rights
Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal information:
Right to be informed
Know how your data is being collected and used.
Right of access
Request a copy of the personal data we hold about you.
Right to rectification
Correct inaccurate or incomplete personal data.
Right to erasure
Request deletion of your personal data, subject to legal obligations.
Right to object
Opt out of processing your data for direct marketing or profiling.
Right to data portability
Receive your personal data in a structured, commonly used format.
To exercise any of these rights, contact us at info@jobshub.ph. We will respond within 15 business days in accordance with NPC guidelines. You may also file a complaint with the National Privacy Commission at privacy.gov.ph.
7. Data Security
We implement appropriate technical and organisational safeguards to protect your personal information from unauthorised access, loss, misuse, or disclosure. These include:
- Encryption of data in transit (TLS/HTTPS) and at rest
- Row-level security on all database tables
- Access controls limiting data access to authorised personnel only
- Private, restricted storage for sensitive documents (e.g., ID files)
- Regular security reviews and monitoring
8. International Transfers
JobsHub serves clients from around the world, and our infrastructure providers may store or process data in servers outside the Philippines. When your data is transferred internationally, we ensure appropriate safeguards are in place, including:
- Contractual data processing agreements with all third-party providers
- Use of providers with recognised security certifications (e.g., SOC 2, ISO 27001)
- Compliance with cross-border data transfer requirements under RA 10173
By using JobsHub, you consent to the transfer of your information to countries outside the Philippines, including for storage and processing by our service providers.
9. Cookies & Tracking
We use cookies and similar technologies to operate and improve the Services. These include:
- Essential cookies — required for the platform to function (e.g., authentication sessions). These cannot be disabled.
- Analytics cookies — help us understand how users interact with the platform so we can make improvements.
- Preference cookies — remember your settings and personalise your experience.
You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Services.
10. Children's Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has provided us with personal data, we will delete it promptly. If you believe a minor has registered on our platform, please contact us at info@jobshub.ph.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, Services, or legal requirements. When we make material changes, we will:
- Update the “Last updated” date at the top of this page
- Notify registered users by email for significant changes
- Post a notice on the platform where appropriate
Your continued use of the Services after changes take effect constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
12. Contact Us
For privacy-related questions, data access requests, or concerns, please contact our Data Privacy Officer:
Regulatory Authority
National Privacy Commission — privacy.gov.phThis Privacy Policy was last updated on April 13, 2026.